Flexible Support to Help Clinical Engineering Teams Achieve More at a lesser cost.

Triple AIM has the technical expertise and capabilities to help our customers tackle the unprecedented challenges they face regarding the service of their equipment. Looking for flexible, on-demand services to handle Preventive Maintenance (PM) backlogs and emergency needs. We are a partner that can deliver onsite expertise to protect your investments in high-value imaging platforms — and keep them up and running. We can provide a fully outsourced clinical engineering program. Triple AIM has you covered. We’re ready and flexible to support your needs — powered by deep knowledge of regulatory requirements, ready access to OEM parts, and a global wide network of local technicians trained on all general biomedical equipment, specialty beds, and diagnostic imaging systems.

Complex Challenges for the Modern Clinical Engineering Team

With healthcare technology advancing faster than ever, many hospitals’ clinical engineering departments struggle to keep pace. Plus, the volume of moveable medical equipment has.

At Triple Aim, our approach to Diagnostic Imaging and Biomedical Equipment Repair that Drives Deep Savings for Healthcare Organizations

We help Healthcare organizations to reduce Clinical Engineering Costs and Improve Equipment Uptime

Triple AIM offers a broad range of clinical engineering services — from on-demand technical support to full outsource engagements, in supporting inspections, preventive maintenance and the repair of biomedical and diagnostic imaging equipment. Our customers reduce backlogs and optimize uptime, while simultaneously gaining control of rising service costs, inflated inventories and increasing regulatory requirements.

Flexible Biomedical Staffing, Scheduled Service and More

Triple AIM gives you ready, flexible access to qualified and experienced biomedical technicians – from biomed labor to support your in-house team to comprehensive clinical engineering programs. You can access our technicians as needed, schedule biomedical repairs and preventive maintenance on a regular basis or take advantage of our full outsource programs.

Get Maximum Value from Your Diagnostic Imaging Systems

Medical diagnostic imaging systems represent a significant investment for your hospital. What’s the most critical factor in driving maximum return from that investment? Uptime. But you know the challenges that stand in the way — dealing with service providers and contracts, finding, and retaining high-talent imaging repair engineers, and inconsistent demands for emergency and preventive maintenance. All of this can overwhelm a facility and drive unnecessary spending.

Optimize Diagnostic Imaging Performance to Profitability

Our engineers and technicians are fully trained across all imaging modalities on many of the most prominent brands on the market, including GE, Philips, Siemens, Canon/Toshiba, Shimadzu and more. Our engineers put decades of expertise at your disposal to reduce imaging equipment downtime. From x-ray, CT, PET/CT, MRI equipment service, calibrations, and repairs, to documentation and accreditation support for The Joint Commission, ACR and others, hospitals rely on Triple AIM to maximize the return on their imaging investments.

IMAGING EQUIPMENT WE SERVICE

Our expert engineers are well-equipped to service many imaging modalities including:

IMAGING SERVICE COVERAGE

Our technicians are located across the United States and globally and are ready to troubleshoot via phone or travel to your location. Our service line is available 24/7 to keep your equipment up and running to minimize downtime and frustration.

We prioritize a fast response time and aim to have an engineer at your facility as soon as possible.

Maximize uptime and minimize frustration.

Triple Aim services Imaging division offers a comprehensive full-service solution that covers all the bases when it comes to keeping your equipment running smoothly. Our service includes parts, labor, and travel expenses.

With a network of qualified engineers located across the USA and Globally, we can minimize travel time and maximize uptime for your equipment.

Services

full-Service Coverage

Preventative Maintenance

Non-Contract

Parts Coverage: Our service agreements include access to our in-house inventory of over 35,000 fully tested replacement parts, which are shipped overnight to ensure you are back up and running as quickly as possible.

Labor Coverage: Full-service agreements include all labor hours required to resolve equipment issues.

Travel Coverage: Travel expenses such as gas, lodging, and hours on the road are included in full-service agreements.

Nationwide Coverage: We can service equipment anywhere in the United States, including Alaska and Hawaii, and many Globally, covering consultancy, new installations, service, and support.

Qualified Engineers: We have a network of qualified engineers located across the USA who travel globally to minimize travel time and maximize uptime.

Modality Coverage: We service all modalities, including MRI, CT, and others.

Preventative Maintenance: Regular maintenance visits are scheduled to keep your system running efficiently and resolve emerging issues before they cause major problems.

After-Hours Service (Optional Upgrade): This optional upgrade offers access to an engineer service after regular business hours and at weekends.

Preventive Maintenance (PM)

Preemptive Diagnoses: Our low-cost service offering includes preemptive diagnoses to help save you money by identifying and addressing potential issues before they become more serious.

Frequency Options: You can choose to have quarterly, semi-annual, or annual preventative maintenance (PM) visits to suit your needs and budget.

Service Window Visibility: With our service, you have full visibility into the status of your equipment service via our Service Window platform.

PM Visit Components: PM visits on your system throughout the year include internal and external cleaning, mechanical, diagnostic, and performance testing, and calibration to OEM specifications to ensure optimal performance.

Non-Contract services

Flexible Service: Our service is available on an as-needed basis, with no contracts or monthly payments required.

Coverage Issues: If your current service company tells you that a certain repair or issue is not covered or will be expensive, we offer an alternative solution to step in and help.

Deinstallation/Relocation: If you need to deinstall or relocate your equipment, we can provide the necessary service including new installations and deployments.

Equipment Upgrades: If you are interested in upgrading the electronics of your MRI, and other imaging equipment we can assist with that as well.