Privacy Policy

Effective date: July 15, 2026

This is a placeholder policy template for design purposes. Before launch, it must be reviewed and finalized by qualified legal counsel to ensure compliance with HIPAA and applicable data protection laws in every country where Triple Aim Healthcare Services operates (including GDPR and national health data regulations where relevant).

Triple Aim Healthcare Services ("TAHS," "we," "us," or "our") provides a telemedicine platform connecting patients, healthcare providers, pharmacies, laboratories, imaging centers, insurers, and community health workers. This Privacy Policy explains what information we collect, how we use it, and the choices and rights available to you.

1. Information We Collect

Identity and contact information (name, date of birth, national ID/passport, phone, email)
Health information (medical history, consultation notes, prescriptions, lab and imaging results)
Insurance and payment information
Location and demographic information
Technical information (device, browser, and usage data)

2. How We Use Your Information

To provide and coordinate telemedicine consultations and related care
To process payments, insurance claims, and billing
To support AI-assisted clinical decision support and symptom triage, which does not replace clinician judgment
To communicate appointment, medication, and follow-up reminders
To improve platform quality, safety, and security
To comply with legal and regulatory obligations

3. How We Share Your Information

We share information with your treating providers, pharmacies, laboratories, imaging centers, and insurers as needed to deliver and pay for your care. We do not sell your health information. We may disclose information when required by law, to prevent serious harm, or with your written authorization.

4. Data Security

We use encryption in transit and at rest, multi-factor authentication, role-based access control, and audit logging to protect your information. No system is completely secure, and we continually work to strengthen our safeguards.

5. Your Rights

Access and receive a copy of your health records
Request corrections to inaccurate information
Request restrictions on certain uses or disclosures
Withdraw consent for telemedicine or data sharing where applicable
File a complaint regarding our privacy practices

6. International Data & Cross-Border Care

Where we support cross-border healthcare delivery or data transfer, we do so only where legally permitted, applying appropriate safeguards for information transferred across countries.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact our Privacy Officer at privacy@tripleaimhealthcare.com.